Last updated: February 26, 2025

1. General Information

1.1. The website www.LabDentalDigital.com (hereinafter referred to as the “website”, “website”, “platform”, “LabDentalDigital”, “platform”) is owned and operated by Dental Lab Numerix LLC, 85 Great Portland Street, London, England, W1W 7LT.

1.2. In this section, generically entitled “Terms and Conditions,” the standard conditions that will underlie the use of this website in any conditions and on any device are stipulated. These terms will be applied in full and identify how you use this website, all the images, sections, and functionalities of the website.

1.3. These Terms constitute the entire contractual agreement between you and LabDentalDigital with respect to the subject matter of these Terms and supersede any other prior or contemporaneous agreements.

1.4. By using, viewing this website and the services or functions offered on the website, you agree to each of the following terms and conditions, and yet together, the use of this website being subject to the acceptance and observance of the general conditions of access and use as well as compliance with all applicable laws.

1.5. Registration and logging on to the LabDentalDigital platform, accessing the website and its use automatically implies the implicit and unconditional acceptance of the General Conditions, which will prevail over any other understandings, agreements or addenda concluded with LabDentalDigital.

1.6. We reserve the right, in our absolute discretion, to change, modify, delete or add terms, at any time, without your prior notice, which changes will be immediately applicable.

1.7. When you return to the website, please check the date of the last update and the content of the changes. The changes will apply only for the future.

1.8. If you do not agree to any of these site standard terms and conditions, we recommend that you do not proceed by entering data for the purpose of opening an account, as opening an account is subject to your acceptance of this document.

2. Definitions

For the sake of clarity, the following terms shall be defined as follows:

• Website – defines the website hosted at www.LabDentalDigital.com, its pages, sections, sub-pages and sub-sections, the content in static or dynamic images, the text and any other material present at this address (including but not limited to x-rays, CT, processed images). At the same time, this term will define the construction elements for the hosted pages, the code elements, the logical sequences as well as any other logical algorithm present at this address;
• Visitor – any person, without limitation, who accesses this site in any way, without creating an account;
• User – any person (physical or legal) who has received rights of use or has benefited from a registration process in direct or indirect connection with the site, including patients and Specialists (Doctors);

For more details regarding the registration and account creation process, please access the Terms of Use section.

• Remote contract concluded with a consumer – the contract concluded between the professional (LabDentalDigital) and the consumer (natural person user) under the organized remote service system, without the simultaneous physical presence of the professional and the consumer, with the exclusive use of one or more means of remote communication, up to and including the moment when the contract is concluded;
• Remote Agreement concluded between professionals – the agreement concluded between professionals (LabDentalDigital) and (legal person user), a commercial transaction that leads to the provision of remote services for a fee, without the simultaneous physical presence of the parties, with the exclusive use of one or more means of remote communication, up to and including the moment when the agreement is concluded;
• Subscription – LabDentalDigital provides a service that allows registered users, for a fee, to create a virtual database, the possibility to interact with other users, to create working groups for the exchange of views, to study the information published by other users, to publish and study cases, as well as specialized articles.
• Fees – means the amounts invoiced to the User by LabDentalDigital, for the use of the platform LabDentalDigital.

In order to consult the information on the costs involved in using the Platform, please access the Price Policy/Tariff Plans section.

• LabDentalDigital – defines the entity DENTAL LAB NUMERIX LLC, 85 Great Portland Street, London, England, W1W 7LT
• LabDentalDigital – is a technological platform dedicated to users, which offers the possibility to record a secure virtual base of medical data, photos, video, files obtained using intraoral scanners (STL) or cone-beam tomography computers (CBCT), radiographs. It offers the possibility to interact with other authorized professional users in order to establish a diagnosis, to create working groups for the exchange of views, to study the information published by other users, to publish and study cases, as well as specialized articles

3. Guarantees

3.1. We assure you that we make every effort to ensure the functionality within normal parameters and the allocation of the necessary resources so that the services offered are constantly improved.

3.2. However, the website is provided “as is”, with any possible display errors that may occur and LabDentalDigital does not guarantee the proper functioning and/or display or the content of information of any kind related to this website or the materials contained on this website.

4. Restrictions

4.1. Any use of the content www.LabDentalDigital.com for purposes other than those expressly permitted by this document or by the legislation in force is prohibited.

You are restricted in the following cases and for activities such as:

• the sale, sublease, sublease and/or any other marketing of any material on the Website;
• use of this website in any way that is or may be harmful to this website or to the image, reputation or interests of LabDentalDigital;
• use of this website, or any materials, images on the website in any way that the access of other users of the website is affected;
• use of this website contrary to the laws and regulations in force, or in any way that may harm the image, reputation or activity of the company, or any person;
• engaging in any data exploitation, data collection, data extraction or any other similar activity in connection with this website, contrary to the activity carried out through the website or exceeding the purposes stated for the processing;
• using the materials contained in the website for its own advertising or for any other purposes different from the purpose for which they were requested/uploaded on the website;
• copying, distributing, publishing, transferring to third parties, modifying and/or altering in any way, using, displaying, including any content in any context other than the original;
• 
  Communicating with LabDentalDigital’s designers about topics unrelated to design services,
  or attempting to solicit or hire the designers for any employment or contract outside of LabDentalDigital.
  If LabDentalDigital becomes aware of such attempts, LabDentalDigital reserves the right to close the user’s
  account, and the user may not be entitled to any refund of unused credits.
  

4.2. To the extent that we have a legitimate suspicion of using the content of the platform for purposes other than those permitted, certain areas of this website are or may be restricted from being accessed by you and LabDentalDigital may further restrict your access to any areas of this website at any time at our absolute discretion. If the website administrators prohibit or restrict your access to the website, you will not be entitled to receive any compensation.

5. Intellectual Property Rights

5.1. The Website, its content as well as any other material related in any way to the Website, present at www.LabDentalDigital.com as well as any other informative material related directly or indirectly to the Website, are the property of LabDentalDigital. All intellectual property rights in the texts, pictures, marks, design (unless they are owned by other holders) are and remain the property of LabDentalDigital.

5.2. By acquiring the quality of visitor or user, you acquire a limited right to visit or use the services made available through the platform, without acquiring rights to any elements already protected by copyright belonging to LabDentalDigital.

5.3. If you wish to exploit in any other way the elements, information, materials, images or other material susceptible in any way to be the carrier of intellectual property rights, please contact us prior to any exploitation, this exploitation right being granted individually and exclusively to you only by the written consent of our company.

For more information on intellectual property rights, please visit the Intellectual Property Rights section.

6. Personal Data Protection

6.1. In accordance with the provisions of US Regulation on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive (General Data Protection Regulation), the LabDentalDigital platform collects, processes and stores personal data for the purpose of recording and verifying the information recorded by Users.

6.2. LabDentalDigital processes personal data under conditions of legality, fairness and transparency, ensuring the integrity and confidentiality of personal data processed in accordance with the applicable legal provisions.

For more information regarding the processing of personal data, please access the Privacy Policy and the Data Processing Agreement Section.

7. Compensations

7.1. Dental Lab Numerix LLC reserves the right to claim damages in the event of violation of the rights held and/or in the event of violation of the terms and conditions set forth herein. Thus, you guarantee for the indemnity to the highest extent of Dental Lab Numerix LLC against any and/or all costs, claims, actions, damages and expenses arising in any way related to your breach of any of the provisions of these terms.

8. Attribution

8.1. Dental Lab Numerix LLC is entitled to assign, by transfer, to assign as well as to subcontract its rights and/or obligations under these Terms, without any prior notice.

9. Amendments to the Terms and Conditions

9.1. The User is obliged to periodically check the Terms and Conditions. The invalidity of any clause of the Terms and Conditions, in whole or in part, shall not affect the validity of the other clauses or parts of clauses.

If certain terms of the Terms and Conditions become inoperative in whole or in part, or if a point has not been included in the Terms and Conditions, they shall not affect the validity of the other terms. The inoperative or unmentioned clause will be replaced by an appropriate clause which, to the extent legally acceptable, comes closest to what the Contracting Parties intended or, following the conception and expression of the Terms and Conditions, obtains what is intended after the endorsement of the missing or inoperative clause.

9.2. We reserve the right to amend/supplement the Terms and Conditions of Use at any time, to modify or discontinue any current features/functionalities to reflect:

• changes in legal or regulatory requirements,
• changes and/or improvements to our product,
• changes in the way our business is carried out,
• changes in economic conditions,
• changes to the website or the technology used, etc.

9.3. If an update affects your use of the Services or your rights as a user of our Services, we will notify you prior to the effective date of the update by emailing the email address associated with your account or by notifying you through our platform.

9.4. If you do not agree with the changes we make, please cancel your subscription and stop using the Services before the updated Terms take effect. By continuing to use or access the Services after the updates take effect, you agree to be bound by the revised Terms.

10. Limitation of Liability

10.1. The information on the site is general and should not be used as the sole and only reason for deciding on important matters. We are constantly working to ensure that the site is accurate, complete and up-to-date, but there is always a risk, for example, that typos, external influences and technical errors result in erroneous information. This means that LabDentalDigital cannot guarantee and assumes no liability that the information is always accurate, complete and up-to-date.

We cannot be held responsible for any errors occurred as a result of the implementation of text or image on the website, due to the incompatibility with various browsers, the inaccuracy or outdated information published or maintained on the site, which is not due to our fault.

We disclaim any responsibility for the content or availability of the information found on the website and cannot be held responsible for the proper functioning of the website, for the proper display of the content or functionalities offered, although, as mentioned in the chapter Warranties, we make every effort to ensure that they operate in normal parameters.

10.2. LabDentalDigital is not liable for any damages, direct or indirect, resulting from:

• the activities carried out by the Users of the Website, the comments posted by the Users when using the services.
• non-compliance by users with the “Terms and Conditions”.
• the failure of the site or the impossibility of accessing certain links displayed on them.
• violation of applicable law by users, including with regard to the Processing of personal data (Regulation 2016/679, Law 190/2018 implementing Regulation 2016/679).
• use or impossibility of using the information in the platform
• unauthorized access to user data
• statements/actions of a third party on LabDentalDigital services

10.3. Certain parts of the content published on LabDentalDigital may be provided by third parties with whom LabDentalDigital has contractual relations in this regard. LabDentalDigital is not responsible in any way for the content provided by third parties, whether it is advertising or not. LabDentalDigital is also not responsible for the content of external pages referenced from within.

10.4. LabDentalDigital reserves the right not to approve or disable those information or comments sent for publication or published which are contrary to the terms and conditions of use, which are outside the subject matter considered by the site, or which it considers, unilaterally, to be illegal, discriminatory, insulting, inappropriate or harmful, in any form, to its own image, partners or third parties.

10.5. In no event shall LabDentalDigital, by implication any person within the Company and/or its affiliates, partners, subsidiaries and any other entity under the control of LabDentalDigital, be held liable for anything arising out of or in any way relating to the use of this website or for any indirect liability, unless such liability is expressly stipulated between the parties at present.

11. Language Option

11.1. The LabDentalDigital platform provides users with at least one international language option to inform about the processing and use of personal data according to the Terms and Conditions and to express their consent in this regard.

11.2. If the data provided show that the percentage of members coming from another country increases considerably, LabDentalDigital will make available to the respective users the language option specific to the respective state in order to provide adequate information on how to use the personal data and express their informed consent.

12. Use of Cookies

12.1. To improve the user experience on our Site, we use cookies. Some of these modules are essential for the Site to function. We also use non-essential cookies to collect information that helps improve the Site.

For more information please visit our Cookie Policy.

13. Miscellaneous

13.1. LabDentalDigital and the User are not affiliated, but are independent contractors. For the avoidance of any doubt, the User shall not at any time consider himself to be an employee of the Supplier, regardless of the purpose and is not entitled to benefit from any rights other than those expressly mentioned in this policy.

13.2. Any notification addressed by one party to the other is validly fulfilled if it is communicated in writing by mail, e-mail, courier, with acknowledgment of receipt. Notices to the User may be sent to the applicable email address of the account and are considered communication when sent.

Notices to LabDentalDigital will be sent to contact@LabDentalDigital.com.

13.3. A waiver of the performance of an obligation shall not be deemed a waiver of any subsequent default.

13.4. The User may not assign or transfer this Agreement or any right or obligation attached to the Agreement or to the account created without the written consent of LabDentalDigital.

LabDentalDigital may assign this Agreement or any rights or obligations under the Agreement to an Affiliate or in connection with a merger, acquisition, reorganization or sale of business without notice.

13.5. The User agrees to the appointment by LabDentalDigital of subcontractors to provide the Services. LabDentalDigital shall remain responsible for all its acts or omissions and for any subcontracted obligations.

14. Special Conditions Applicable to the Remote Contract Concluded with the Individual User

14.1. The natural person user benefits from a period of 14 days to withdraw from the remote contract, without having to justify the withdrawal decision and without incurring any other costs.

14.2. The withdrawal term expires within 14 days from the date of conclusion of the contract, respectively from the date of checking the box aiming at your implicit and unconditional acceptance of the General Conditions.

14.3. Before the expiry of the withdrawal period, you will inform us of your decision to withdraw from the contract by sending us the model withdrawal form below or any other unequivocal statement in which you express your decision to withdraw from the contract.

14.4. After receiving your withdrawal decision, if applicable, we will refund the amounts we received as payment from you, within 14 days from the date we receive the withdrawal decision from the contract, using the same payment methods as those used by you for the initial transaction.

14.5. In case of withdrawal from the contract, you will no longer have access to your account, which will be disabled, and you will no longer be able to access and use any digital content associated with the account.

15. Currency and Payment Fees

15.1. All prices on the website are displayed in Euros (€) unless otherwise specified with each product or service.

15.2. For the shop, the prices of products are displayed with each item.

15.3. For the webapp, one credit costs 8€ and you can buy designs with credits starting from 1 credit for an easy design. For an express design, the cost is double.

15.4. There are extra fees if you pay with a currency other than Euros. These fees will be calculated at the time of payment and displayed before confirmation.

16. How Can You Contact Us?

If you have any questions about this document, your rights and obligations, you can contact us using the information below.

Dental Lab Numerix LLC, at the address 85 Great Portland Street, London, England, W1W 7LT or at the e-mail address contact@LabDentalDigital.com

TERMS OF USE SECTION

The contract/legal agreement between the parties shall be deemed to have been concluded when the User checks the box “I agree to the Terms and Conditions”, opts for the variants of consent he wishes to grant and then registers his/her personal account within the Platform.

1. Creating and Registering an Account

In order to use the services of the LabDentalDigital Platform, it is necessary to create and register an account, conditioned by the express and unequivocal consent of the User regarding the Terms and Conditions of Use in this Section, as well as the Privacy Policy, which constitutes the entire agreement between the parties.

Creating an account involves choosing the user profile and one of the two available options:

• Dentist Account – “LabDentalDigital Account”
• Dental Laboratory – “LabDentalDigital.com”

Depending on the chosen profile, the user will register the account, using real data when creating the account (Name/Surname), as well as a valid e-mail address.

Don’t share your Account information with anyone. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that are performed from or through your Account and you agree to notify LabDentalDigital without undue delay of any breach of the security of your Account.

You agree to provide accurate and complete information when you register on the Platform and during its use and you agree to update the Registration Data so that it is accurate and complete at all times.

Failure to provide accurate, current and complete Registration Data may result in the suspension and/or termination of your Account.

After validating the account via the forwarded email address, the User, Patient or Dentist, will have direct access to the services provided.

Prerequisites for Opening the Account

• The user creates an account by filling in and submitting the real personal information, as requested in the registration form (surname, first name, email, password, year of birth).
• The account creation service is available exclusively for people aged 18 and over.
• To use the Service, you may not be a person prohibited from receiving the Service under the laws of the applicable jurisdiction, including the country in which you reside or from which you use the Service. By accepting this Agreement, you represent that you understand and agree to the above provisions.
• The Patient User consents to the use of his/her personal data, including medical data, for the purpose of making medical records, establishing the diagnosis, the treatment plan and the treatment, including so that the medical user can add other users to the medical team to facilitate the diagnosis. For this purpose, the LabDentalDigital Platform will ask the Users for information on the current health status, respectively data on the medical history.

Once the account is registered and confirmed and the contract is concluded remotely between the parties, it is valid for an indefinite period.

2. User Consent

2.1. User Consent Granted to the Processing of Personal Data When Creating the Account

In order to create the user account, the user agrees to the processing of the personal data provided in the registration form.

The LabDentalDigital platform processes personal data, including sensitive personal data, only on the basis of the express consent of the User, granted according to the specific purpose of the data processing.

For more information regarding the processing of personal data, please access the Privacy Policy and the Data Processing Agreement Section.

2.2. Consent of the User Patient Given to the Registration of the Medical Record

User Consent Patient given to medical record recording implies acceptance of the processing of sensitive personal data that can be found in photographs, videos, files obtained using intraoral scanners (LTS) or conical beam CT scans (CBCT), X-rays.

The consent of the User Patient in connection with the registration of the medical file also includes the consent to use the current health information and medical history appropriately.

This consent includes the right of the dentist to add to the team the specialists necessary to establish the diagnosis and treatment without the need for additional consent.

The processing of these data shall be carried out in order to establish the diagnosis, the treatment plan and the actual treatment.

In the absence of consent for this purpose, the physician may not access the Patient User’s sensitive personal data and therefore may not be able to provide treatment services through the LabDentalDigital Platform.

At the same time, the User Patient will have access and will be able to control the medical data recorded in his/her personal account. In addition, the User Patient shall have the right to delete the medical data from his/her patient account, based on a notice of withdrawal of consent.

However, following the deletion of medical data, the User will be informed that the LabDentalDigital Platform will keep a copy of the medical record for the treating physician for the sole purpose and only for the period necessary to ensure the legal term for archiving medical data.

2.3. User Consent Granted to Receive Email Notifications

The User has the option to express their consent to receive notifications at the e-mail address registered in the account of each User regarding the updates of the Platform or other content published in it, through the application.

If the User does not consent to this, the system notifications will be accessible only on the Platform.

3. Account Functionality

Depending on the chosen profile (Patient account or Dentist account), users can use the following services:

For Dentist or Dental Laboratory Account

• The possibility to record a private, encrypted, secure virtual base of medical data, photos and portfolios targeting various practical cases, accessible at any time for the User, respectively in the desktop or mobile version, as well as any other variants or desktop applications (desktop devices);
• Keeping dental documents in one place, in a safe manner, the data being encrypted, to which you can access at any time from the mobile application, or by accessing our website;
• Possibility to share dental information with specialists registered in the platform in order to request dental services;
• Possibility to request other opinions for your case via the app.

4. User Obligations

Regardless of the chosen account, all Platform Users have the following obligations:

• to fill in the registration form with real personal information;
• to carefully read and accept the Terms and Conditions of Use of the Platform, as well as all other internal policies displayed on the Platform;
• to ensure that it complies with all the legal obligations incumbent on it in relation to the entire Content uploaded in LabDentalDigital, that it has obtained all the necessary approvals, that it has made all the necessary notifications to the persons whose data it uses; in particular, the User guarantees that it complies with the provisions of the legislation on the protection of personal data (both the national legislation of the User’s state of residence and the regulations at European level), as well as any regulations regarding intellectual or industrial property rights, where applicable;
• to give consent to the use of the uploaded data for medical purposes, to establish a diagnosis and to establish a treatment, as well as to be accessed by any member of the medical team determined by the treating physician.
• not to harm the image and interests of the Provider and not to affect the security of the LabDentalDigital platform by the activity carried out; in this respect, the Users are strictly prohibited:
  • Downloading, offering, disseminating or saving any materials that may infringe personal rights, copyrights, rights with respect to personal data or that may constitute a criminal offence, in particular illegal downloading of music, films or software is strictly prohibited;
  • Loading, offering, disseminating or saving materials with defamatory, offensive, discriminatory, racist, offensive content or of a child pornographic nature or that violate the law in any way;
  • Causing harm to LabDentalDigital through improper or malicious use of the platform’s functionality.

Failure to comply with these obligations may result in account suspension or termination, without any liability on the part of LabDentalDigital.